Notes about shipping & pickup
For Shipping:
1. Order will normally be send out within 3 days. If you have desired shipping date, please state at the "Order special instructions" field or contact us.
2. Ship by SF Express service, final delivery time will be determined by SF express.
3. Some items are not eligible for shipping, such as cake, which are only available for picking up at workshop.
4. Free shipping for over $300. (Please do choose SF Lockers which are located outdoor. Outdoor temperature or sunshine may affect the condition of chocolate)
5. Please store the product appropriately according to each product's requirement once you receive.
For Pickup:
1. You may fill in our workshop address as the shipping address and choose "Pick up at workshop" in the checkout page.
2. Pick up is arranged by appointment only, please contact us for the pick up date and time
Please contact us if you have any queries.
關於運送與取貨
選擇運送:
1. 使用順豐速遞,不建議選用戶外的智能櫃 (有機會因日光照射而影響朱古力狀態)
2. 訂單一般會於3天內寄出,如有指定送貨日期,請備註或與我們聯絡。
3. 最終派送時間由順豐速遞而定。
4. 某些貨品(如蛋糕類產品)不適合運送,只提供工作室自取。
5. 滿$300免運費,收到後請按各產品的要求妥善保存產品
選擇自取:
1. 於結帳時,可以於運送地址填上為我們工作室的地址,然後選擇「荔枝角工作室自取」的選項。
2. 工作室取貨採用預約制,請聯絡我們安排取貨日期和時間。
如有任何疑問請與我們聯絡。